How We Collect and Use Your Information
When you open an account with win99, we collect the information you provide during registration — your name, email address, phone number, and payment details linked to bKash, Nagad, or Rocket. We use this data to verify your identity, process deposits and withdrawals, and keep your
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account secure against unauthorised access. We also collect device and browser data automatically when you visit our platform. This includes your IP address, device type, operating system, and how you interact with pages in the lobby. We use this information to improve performance on mobile devices
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and to detect unusual login patterns that might indicate someone else accessing your account. We do not sell your personal data to any third party. Information may be shared with payment processors (bKash, Nagad, Rocket) strictly to complete your transactions, or with security providers who help
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us prevent fraud. If local law enforcement in your jurisdiction makes a valid legal request, we may be required to disclose certain data — we will notify you where legally permitted. Your access to win99 depends on local law and eligible regions. This policy applies to
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all data collected through our platform regardless of where you access it from. We retain your information only as long as your account remains active or as required by applicable regulations. Once you request account closure, we begin the data removal process within a reasonable timeframe
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after completing any pending transactions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.